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AFRINIC membership and resources related billing FAQs.


General FAQs related to AFRINIC activites

MyAFRINIC portal related FAQs

Membership related queries

FAQ for Existing members


FAQs related to IPv4 Exhaustion and its impact on AFRINIC

FAQs - All FAQs

The sub-allocated range is part of the LIR allocation and can't be transferred. If the customer is no longer your customer, the IP range must be returned to your free pool IP addresses. You must notify AFRINIC to delete the sub-allocation object by sending an e-mail to

Please read the documentation available here and follow the instructions. Should you require any assistance, you may send your request to

AFRINIC whois database is a public database which is open for anyone to use. If your person object (nic-hdl) is not protected then anybody can alter it. We advise you to create personal maintainer or use your organisation maintainer to protect your object.

The maintainer is used to protect your other objects in AFRINIC database. It ensures that only authorised changes can be done to your objects.

Choose a new password and encrypt it using BCRYPT password hashing method on this link and send the encrypted password to requesting for mntner password update.

Tags: mntner

You will find a step-by-step guide here.

AFRINIC registers the prefix with XXX as country( we use the organisation's country as reference). What the internet will reflect will depend as to whether the databases storing this info are synchronised/updated with the current AFRINIC whois data. We have no control onthe info stored in other databases. You can validate the information stored in AFRINIC database by querying whois database. If you find any discrepancies, please report it to

Tags: geolocation

You will find a step-by-step guide here.

The RIPE NCC database does not synchronise with the AFRINIC database. In this regard, there is a need to register the person, maintainer & aut-num objects on the RIPE NCC database before our members can register their route objects.

AFRINIC and RIPE NCC are two different WHOIS databases. Objects in AFRINIC database will have the suffix "-AFRINIC" while in RIPE will have the suffix "-RIPE". So, the objects can't be used interchangably and you must create your own objects at each one separately.

Organisation objects are maintained by AFRINIC. AFRINIC provides mechanism to edit addresses, e-mails and phone numbers through the myAFRINIC member portal. The Administrative contact has the right to edit the details of the organisation. Any other changes or addition of new contacts must be requested from AFRINIC by sending e-mail to The requestor must be a registered contact and provide either the details of the new contacts or their nic-hdls.

If you are having challenges updating an object in the database, you may want to re-examine the way your email is formed. Recent research we conducted indicate that people encounter challenges while interacting with our auto-dbm robot because of how their e-mail is formed. Please always ensure that the content of your email is in plaintext (no formatting at all before submitting to

AFRINIC doesn't provide geolocation services and has no control over how these information is obtained by other databases. But please send us snapshot of the site showing the wrong information and we will try our best to help you.

Emails to AFRINIC on the following email addresses (,, & will be logged on our ticketing system and the sender will receive an automated response with a ticket number in the subject. Check your junk mail folder to confirm if you have received the automated response; if not call us at +230 403 51 00.